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Cookie Policy

Last revised on May 25, 2018, effective as of May 25, 2018

We use cookies to analyze site traffic, personalize content, and offer you a better browsing experience. Read about how we use cookies and how you can control them below.

Cookie policy

PocketSmith is owned and operated by PocketSmith Ltd ("PocketSmith", "we", "us", and "our"). This Cookie Policy explains how we use cookies and similar technologies in the course of our business, including through our websites that link to this Cookie Policy, such as https://www.pocketsmith.com and https://my.pocketsmith.com, or any website or mobile application owned, operated or controlled by us (collectively, "Websites" or "Service").

It explains what these technologies are and why we use them, as well as your rights to control our use of them. This Cookie Policy is and will be treated as part of our Terms of Service, and is automatically incorporated therein.

In some cases we may use cookies and other tracking technologies described in this Cookie Policy to collect personal information, or to collect information that becomes personal information if we combine it with other information. For more information about how we process your personal information, please see our Privacy Policy.

What is a cookie?

"Cookies" are small text files that can be placed on your computer or mobile device in order to identify your web browser and the activities of your computer on the PocketSmith service and other websites.

Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner or service provider (in this case, PocketSmith) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website or service you are using, such as interactive content and usage analytics.

The third parties that set these third party cookies can recognise your computer both when it visits the website or service in question and also when it visits certain other websites or services.

Why does PocketSmith use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as "necessary" cookies. For example, when you log into your account with the Service, we use a cookie to keep you logged in.

Other first and third party cookies enable us and the third parties we work with to analyse the performance of our Websites and Services. We refer to these as "performance" or "functionality" cookies. For example, we use cookies to personalize your experience while interacting with our Websites and to improve the functionality of the Services we provide.

Finally, Third parties serve cookies through our Websites and Services for our analytics purposes. This is described in more detail below.

Cookies served through our Websites

The specific first and third party cookies served through our Websites, and the purposes they perform are described in further detail below.

Necessary Website Cookies

These cookies are essential and strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas. These cookies are strictly necessary to deliver the websites, and so you cannot refuse them without impacting how our websites function. You can block or delete them by changing your browser settings.

PocketSmith

These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas.

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current_user
forecaster
checklist
counts
is_demo
onboarding_state
week_start_day
forecast_update_expected_after
Cloudflare

These cookies is used to provide enhanced network speed and security for the services available through our websites.

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Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

PocketSmith

These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use.

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meta_view_option_inactiveAccounts
meta_view_option_inactiveScenarios
meta_view_option_currentSearch
meta_view_option_dashboardView
psmpid
og_referer
help_off
current_search
inactive_ids
Delighted

This cookie is set by Delighted to help us determine how well PocketSmith is serving your needs.

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Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and application for you in order to enhance your experience.

Google

Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

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_ga
_gid
_utma
_utmb
_utmc
_utmz
Mixpanel

Mixpanel gathers website usage information which allows us to better understand how the Service is used, in order to improve the service.

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Other tracking technologies

We and our third party partners may use other, similar technologies from time to time, like pixels (or "clear gifs") and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has opened an e-mail that we have sent them.

This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of marketing campaigns.

While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.

Third party services

We have engaged one or more third party service providers to track and analyse both individualized usage and volume statistical information from interactions with our Websites. We also partner with one or more third parties (such as advertisers and ad networks) to manage and serve advertising on other sites.

Our third party service providers may also use cookies or web beacons to collect information about your visits to our Websites and/or other sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our ads). The information collected by these third parties does not include personal information that enables you to be specifically identified (e.g. by reference to your name or email address).

Log files

We collect non-personal information through our Internet log files, which record data such as browser types, domain names, and other anonymous statistical data involving the use of the PocketSmith Websites and Services. This information may be used to analyze trends, to administer and monitor the use of the Services, and to gather general demographic information. We may link this information to personal information for these and other purposes such as personalizing your experience on the PocketSmith Services.

How often will this Cookie Policy be updated?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected].

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