Customer Service Agent, Dunedin NZ
- Are you a digital native?
- Do you want to work for a fast-growing tech startup with global customers?
- Do you enjoy problem-solving, and helping and guiding people?
If the answers to the above are a resounding "yes", then you sound like one of us. Join us and help PocketSmith’s awesome users get control of their own finances. We're working to make PocketSmith the world’s best personal finance management tool!
We have users in 200 countries, and we help them connect to over 11,000 banks worldwide. They appreciate the extra power that PocketSmith delivers over free alternatives like Mint.com.
Our users are an eclectic and intelligent bunch. We love them. You’ll be helping couples, families, budgeting geeks, techs, creatives, businesspeople… the lot. They all use PocketSmith to manage their daily finances and plan for the future.
We see that every contact with a customer is an opportunity to make a positive impact on their lives. You will be helping people use the PocketSmith application, but more importantly you will also be helping them achieve their financial and life goals, and that’s pretty great.
We’re looking for someone who enjoys problem-solving, enjoys budgeting (really) and has a helpful and positive approach with other people. You’ll have a desire to learn, a sense of humour, and importantly, empathy for the needs of our customers.
You’ll live online, know how to use PocketSmith well, and can work well within a team as well as autonomously.
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