Hi, we’re PocketSmith!

We’re at the front lines of the Open Banking revolution, crafting online money management software in over 190 countries in New Zealand. Our customers are money adventurers, and we’re proud to make beautiful tools that help them track their money their way.

We’re searching for a customer champion

We’ve spent 16 years building the market’s most customisable personal finance tool.

Our community comprises makers and problem-solvers on their quest for financial success. As they use PocketSmith to guide their travels, our Customer Support Team is always by their side to help them along their journey.

We take a close-knit, boutique approach to caring for our customers. You’ll join a supportive crew of remote collaborators who work together to craft first-rate, customised and delightful answers for each of our users. PocketSmith is used worldwide, and we pride ourselves on delivering high respect and attention to our customers. Our Support Team’s service is frequently celebrated by our users - with many going out of their way to load on the praise!

We’re a remote team based throughout the country, but we take the opportunity to meet together several times a year.

Every day, we connect with thousands of real people and help them be more productive with their money and build a positive future for themselves.

Come join us on this adventure!

Here’s what you’ll be doing:

You’re a good fit if:

Bonus, if you have:

Other things to know:

How to apply:

Please send us an email to [email protected] with the following information:

We look forward to hearing from you!