Hi, we’re PocketSmith!

We craft online money management software used in over 190 countries, right here in New Zealand. Our customers are money adventurers. We’re proud to make beautiful tools that help them track their money, their way.

We’re searching for a customer champion.

We’ve spent 12 years building the most customisable personal finance tool in the market. Our community comprises makers and problem-solvers, each on their own quest for financial success. As they use PocketSmith to guide their travels, our Customer Support Team are always by their side to help them along on their journey.

Our close-knit customer support team is small but mighty! You’ll join a supportive crew of remote collaborators who work together to craft first-rate, customised answers for each of our users. PocketSmith is used worldwide, and we pride ourselves on treating every user with the same high level of respect and attention. Our Support Team’s service is frequently celebrated by our users - with many going out of their way to load on the praise!

We’re a remote team based throughout the country, but appreciate the opportunity to meet together a couple of times a year. Every day, we are helping thousands of real people be more productive with their money, and build themselves a positive future.

Come join us on this adventure!

Here’s what you’ll be doing:

You’re a good fit if:

Bonus, if you have:

Other things to know:

We’d love to hear from you! Please send us your details to [email protected].