Hi, we’re PocketSmith!

We’re at the front lines of the Open Banking revolution, crafting online money management software used in over 190 countries, right here in New Zealand. Our customers are money adventurers. We’re proud to make beautiful tools that help them track their money, their way.

We’re searching for a customer champion. Or two!

We’ve spent 14 years building the most customisable personal finance tool in the market.

Our community comprises makers and problem-solvers, each on their own quest for financial success. As they use PocketSmith to guide their travels, our Customer Support Team is always by their side to help them along on their journey.

We take a close-knit, boutique approach to caring for our customers. You’ll join a supportive crew of remote collaborators who work together to craft first-rate, customised answers for each of our users. PocketSmith is used worldwide, and we pride ourselves on delivering a high level of respect and attention to our customers. Our Support Team’s service is frequently celebrated by our users - with many going out of their way to load on the praise!

We’re a remote team based throughout the country, but take the opportunity to meet together a couple of times a year.

Every day, we are helping thousands of real people be more productive with their money, and build themselves a positive future.

Come join us on this adventure!

Here’s what you’ll be doing:

Our values:

You will be expected to uphold and practice our workplace values, which help to establish PocketSmith’s culture and atmosphere, and which guide our beliefs, attitudes, and behaviour.

You’re a good fit if:

Bonus, if you have:

Other things to know:

How to apply:

Please send us an email to [email protected] with the following information:

We look forward to hearing from you!