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Security

PocketSmith is committed to maintaining the confidentiality, integrity and security of any personal information about our users.

How secure is PocketSmith?

From the very first page, the complete application has 256-bit SSL encryption. This means that all information that goes between your internet browser (e.g. pages, images etc) can only be read by the server or your computer - even in the case that someone else is ‘listening in’ to the connection they will not be able to read any of the information that is being transferred - they just get scrambled garbage.

Is it safe to upload my transactions to PocketSmith?

The OFX and CSV features are completely safe, with no personally identifiable information ever read or stored. When you upload your transactions into PocketSmith, the only information that is read and processed are your individual transactions; all other information is discarded from the system.

But what about personal information that I give you in creating my account?

We do not ask you to provide us with anything that may reveal who you are, the only detail that we require is your email address so that we can verify that you are not a ‘robot’ creating fake accounts, and for us to get in touch with you on a periodical basis.

How secure is my password?

Your password is not stored as ‘clear-text’ in the database. To verify your password, there are two separate encrypted keys that are combined to verify that the entered password is correct. This means that nobody can retrieve your password.

So if I choose a paid plan - where are my credit card details stored?

We don't store your credit card details - we leave that to the professionals. Payment Express has been chosen by us, as they have been processing credit card payments for 12 years, and have a superb standing in the industry. You can read their entire privacy policy here - it certainly makes us feel safe.

I have more questions!

If you have questions, comments, concerns or feedback regarding security of the application, please don't hesitate to get in touch with us

Tips on keeping safe

Although PocketSmith is entirely non-transactional, we recommend the following practices.

Passwords on public computers

If you are using a public computer (e.g. at an internet cafe), make sure you say 'no' to saving your passwords.

Use an up-to-date, secure browser

We recommend that you use an internet browser that has regular security updates - we can vouch for Firefox.

Don't write your password down

Keep your password to yourself! Set your password to something that no-one can guess, but something you don't have to write down.

Log out when you're finished

Although we log you out after 30 minutes or so of inactivity, we suggest that when you have finished you should log yourself out.